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Open Year Round!
Gift Certificates are available!
Gift
certificates may be purchased directly from us with just a phone
call. Great idea for a wedding, anniversary, or birthday gift
for that special person! We will be glad to send the certificate
directly to the recipient.
Check In Time is 3:00pm - 6:00pm (unless prior arrangements have been made)
Check Out Time is 11:00am (unless prior arrangements have been made)
Reservation/Cancellation Policy
In order to hold
your room, we require major credit card information to guarantee
payment and confirm your
reservation. By confirming your reservation with your credit card, you are
guaranteeing your arrival and payment for the room reserved. In the
event you fail to arrive and register as planned,
you agree to accept
charges on your card for the reserved room, unless you have cancelled in
a timely manner. Timely
manner means two weeks notice for
regular reservations and four weeks notice for special
events reservations. Room charges may be paid in full in advance by credit card or upon arrival
by using your credit card (MC, Visa, Discover), travelers' checks, personal checks, or cash.
We
have a two week cancellation notification policy during non rush times of
the year. During AU and Alfred State College special events, we have a four
week cancellation policy. This is due to the high demand for rooms at
those times. We do not raise our room rates during high demand periods.
If you cancel a reservation later than the two or four week window, your
credit card will be charged the current room rate(s), unless we are
able to rent your room(s) to someone else.
Cancellations must be received in writing or
by a personal telephone conversation with Alan or Judy. No reservation
cancellations will be accepted on the answering machine, but you may leave
a message for us to call you regarding your reservation.
Untimely cancellations will result in
room charges to your credit card account. If you have booked less
than two weeks in advance of your arrival date, you must give a
minimum of 48 hours notice to cancel your reservations or room
charges will be applied. If you booked more than 2 weeks in advance, then
two weeks notice must be given to cancel your reservation
without penalty of charges.
Alfred
University Special Events/Dates - The following events/dates fall
under the minimum two-night stay and the 4-weeks cancellation policy.
Please refer to "Special events/dates
Reservation/Cancellation policy below.
-
AU
Family Weekend/Hot Dog Day in April
-
AU
Senior Shows in May
-
AU
Graduation in May
-
AU
Alumni Weekend in June
-
AU
Parents/Family Weekend in September
-
AU
Fall Homecoming in October
For specific dates of above
listed AU Special Events, see our Availability Calendars Page. We
encourage you to check our Availability
Calendars and book early as important dates fill up
fast! The availability calendars are only a guide line and do not
guarantee you the availability of a room. If you are booking well in
advance and the date/rooms you desire are not available, we will be happy
to place you on the waiting list, as cancellations are always a
possibility. Please call 607-587-8504
to make a guaranteed reservation.
SPECIAL EVENTS RESERVATION/CANCELLATION POLICY
There is a minimum 2-night stay and 4 weeks cancellation policy in
effect for all special AU dates. At the time you make your
reservation, one half of the room rent amount is due and payable as a
deposit to hold your room(s). We ask you to send a check for that
amount within 7 days. (If you are booking within 7 days of
your arrival date, the deposit amount will be charged to your credit
card.)
If you
cancel your reservation before the 4 weeks notification date, your
deposit money will be refunded to you less a cancellation
service charge of $15.00 per room. If you cancel your
reservation after the 4 weeks notification date, your refund will depend
on our ability to rebook your room(s) to another guest. No refunds will
be given if we are unable to rent the reserved room(s) to another guest,
in which event your credit card will be charged for one additional day. Any refund in this
period will be assessed a $25.00 cancellation service charge per room. |